I am writing this letter with mixed emotions. Although I had planned to remain in private practice for many years, it has become necessary for me to close Crestani Family Medicine, effective January 4,2007. I know many of you will be disappointed. Although I will miss the relationships I have developed with you, I have made arrangements for most of you to receive your care through a wonderful physician, Dr. Elisa Haley at Work Well, Live Well. She has agreed to accept responsibility for charts and to provide care for you and your family. I have known Dr. Haley for many years, first meeting her when she did a rotation with me as a medical student. She graduated from the same family medicine residency program as I did (UAB in Huntsville) and practices medicine in a manner similar to mine. I feel she will provide excellent care for you. Mary and Kim from my office will be working with Dr. Haley as well, and all patient charts will be transferred to Dr. Haley. For those of you with Medicare, Medicaid or Tricare, Dr. Haley is currently unable to accept you as patients, but will provide you a copy of your chart upon your request. The Tricare and Medicaid offices will help to reassign those of you insured by these companies. The Madison County Medical Society has a list of physicians currently accepting Medicare patients.
Whether you will be going to Dr. Haley or to another physician, I encourage you to call and schedule an appointment as soon as you are able. Please, take a few moments now to check your prescriptions and see when the refills will expire or when you will run out of medications, or when you need your annual exam. Even if this is 6 months away, call now and get an appointment before that time. When you call, tell the receptionist that you have been a patient of mine. Please be considerate of Dr. Haley as she absorbs the 3000 patients you all represent.
I have truly enjoyed all the time I have spent in private practice, with each of you, and your families. While this will be a change for us, I am confident that this is in the best of interest of all. It has truly been the hardest of my life, but I have felt the presence of the Lord each step of the way. Know that you will receive the care you deserve and that I will continue to pray for you.
Sincerely,
Mary Margaret Crestani, MD
FOR PRESCRIPTION REFILLS, APPOINTMENTS AND MEDICAL RECORDS CALL: Medicaid and Tricare patients call the respective insurance office to be reassigned. Medicare patients call the Madison County Medical Society (881-7321) for a list of physicians accepting new patients. For all other patients, please call Dr. Elisa Haley at 327-0888
Dr. Haley will have all the patient records. You do not need to get your records if you will be seeing Dr. Haley; Medicare, Medicaid and Tricare patients may call her office to request records.
No patients will be seen at Crestani Family Medicine after noon, January 4, 2007.
